Privacy
Policy.

1. Introduction

Blah-Blah.Com ("Blah-Blah", "we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). This Privacy Policy explains what personal information we collect through www.blah-blah.co.za, how we use it, and the rights you have over it.

Blah-Blah.Com is a private company registered in South Africa (Registration No. 2026/262065/07), trading as Blah-Blah, with its registered office at 57 Van der Merwe Street, Peerless Park East, Kraaifontein, Cape Town, Western Cape, 7570.

2. Information We Collect

We collect personal information that you provide directly to us, including:

• Your name and surname
• Contact details (phone number, email address, WhatsApp number)
• Business or company name and industry
• The content of any enquiry, message, or service request you submit through our contact forms or WhatsApp (+27 69 031 5657)

We do not knowingly collect special personal information (such as health, religious belief, or biometric data) through the Website.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes or proposals
• Deliver and manage services you request from us
• Communicate with you about your enquiry or service
• Improve our Website and services
• Send you marketing communications — only where you have given consent, which you may withdraw at any time, free of charge

4. Legal Basis for Processing

We process your personal information on one or more of the following bases, in line with section 11 of POPIA: your consent; performance of a contract with you; compliance with a legal obligation; or our legitimate business interests, provided these do not override your rights.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate the Website and deliver services (for example, our hosting provider, Netlify Inc.)
• WhatsApp / Meta, when you contact us via WhatsApp — subject to WhatsApp's own privacy practices
• Any party where required by law

6. Cross-Border Transfers

Some of our service providers, such as our website hosting, may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure your information receives a level of protection consistent with POPIA, as required by section 72 of the Act.

7. Data Retention

We keep personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

8. Your Rights

Under POPIA, you have the right to:

• Be told what information we hold about you and why
• Access the personal information we hold about you
• Request that we correct, update, or delete it
• Object to our processing of your information, including for direct marketing, at no charge and via any reasonable channel, including WhatsApp
• Not be subject to a decision based solely on automated processing
• Lodge a complaint with the Information Regulator

9. Security Measures

We use reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or misuse.

10. Cookies

Our use of cookies is described in our separate Cookie Policy.

11. Children's Privacy

Our Website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top will reflect the most recent changes.